Leadership Team
Jodi Daubney
Managing Director
Jodi founded Magna with her father, John, and brother, Adam, in 2008. Having owned businesses which had previously focused on taxi credit hire, the family chose to concentrate on the commercial and specialist vehicle sector. She is responsible for the strategy, leadership and overall management of Magna and has a strong belief in fairness and honesty which she drives through the business. Jodi sits on the board of The CHO and The GTA Technical Committee.
Tom Kerr (Dip CII)
Operations Director
After working as a claims hander with Magna for 6 years and leaving to work at an insurance broker, Tom returned in 2020 to take on the role of Operations Manager and soon become Operations Director. Tom is passionate about Magna and is responsible for the day to day operations of the business and the continuous development of its internal systems and processes.
Kelly Jakes
Head of Business & HR
Kelly has been with Magna since 2017 when she joined to help with some admin! Kelly is fully invested in the Magna family and everything she does is focused on what is best for the business. She manages everything HR related and looks after all our team’s well-being. She oversees the business support department and controls customer complaints and resolutions, working very closely with the rest of the management team.
James Plowright (Cert CII)
Head of Claims & Recoveries
James joined us as a graduate in 2014 and began as a claims handler. It soon became clear that he was better suited for chasing money from difficult insurers than dealing with our clients! James has profound expertise in credit hire and all relevant case law and has built positive relationships with a number of insurers to help with the negotiation of settlements for the recoveries team.
James is now our Head of Claims and Recoveries and is using his strategic approach to improve the interaction between the two teams to improve our total service delivery.
Will Sanders
Hire Department Manager
Will is the newest member of our leadership team, having joined Magna in 2021. He has recently taken on this role and is exceptional at managing his team, working closely with Nicole as the Hire Department Assistant Manager. Will and the whole team have a brilliant awareness of the different specifications of vehicles and ensure that our own fleet is best utilised, strategically using our many supply partners to service our clients nationwide.